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Artfully Curated Creations
Effective Date: 18/08/2025
Artfully Curated Creations products are available for purchase not only through our official website (artfullycuratedcreations.co.uk) but also via third-party marketplaces and platforms (including, but not limited to, TikTok Shop, Google Shopping, Facebook & Instagram Shop, Pinterest, Avasam, Linktree, and other authorised sales channels).
This policy sets out the terms and conditions specific to purchases made through third-party marketplaces.
When purchasing through a third-party platform, customers are also subject to the terms, conditions, and policies of that marketplace (e.g., TikTok Shop terms, Facebook Commerce policies, etc.).
Customers should review the relevant marketplace’s terms before purchasing, as they may differ from our own.
In the event of a conflict between this Policy and the marketplace’s terms, the marketplace terms will generally take precedence for that transaction.
Prices, promotions, bundles, and free gift eligibility may differ between our website and third-party marketplaces.
Some promotions may be exclusive to a particular platform and not transferable.
Discount codes issued by Artfully Curated Creations may not be valid on third-party platforms.
All payments made through third-party platforms are processed by the relevant marketplace provider, not directly by us.
We are not responsible for payment issues, processing errors, or technical failures within the third-party platform.
Shipping options, delivery times, and tracking availability may vary depending on the platform used.
Where shipping is handled directly by the marketplace (e.g., TikTok Shop Fulfilment), the marketplace’s delivery policies will apply.
Where shipping is handled by us, our Shipping, Order, Delivery & Returns Policy applies.
Returns and refunds for marketplace purchases must be initiated through the platform where the order was placed.
Each marketplace may have its own return/refund policies which may override or differ from ours.
Where the platform defers to the seller’s policies, our Returns Policy will apply.
If an issue arises with a marketplace purchase, customers must first contact the marketplace’s customer service team.
If the marketplace refers the issue to us, we will assist in line with both the marketplace rules and our own policies.
When purchasing via a third-party marketplace, some personal data is shared with us to allow order fulfilment.
We only receive the data necessary to process and deliver your order.
All personal data is handled in accordance with our Privacy Policy.
We are not liable for any issues, losses, or damages arising from the use of third-party platforms outside our direct control.
This includes (but is not limited to): technical failures, payment disputes, unauthorised account use, or breaches of the platform’s own terms.
This Policy is governed by the laws of England and Wales, regardless of the marketplace used. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a question about a marketplace order, please first contact the platform’s customer service. For additional support:
Email: support@artfullycuratedcreations.co.uk
