Gift Bundle & Curated Bundle Policy
Gift Bundle & Curated Bundle Policy
Artfully Curated Creations
Effective Date: 18/08/2025
1. Introduction
Artfully Curated Creations offers customers the option to:
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Build Your Own Gift Bundle by selecting individual items, or
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Allow Us to Curate a personalised bundle based on information you provide about your likes, dislikes, or those of the recipient.
This Policy sets out the terms and conditions for both options.
2. Customer-Curated (Build Your Own) Gift Bundles
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Customers may select items available through our website to create a bespoke bundle.
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Prices will be displayed at checkout and include any applicable discounts or bundle pricing.
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Once submitted and paid, orders cannot be amended except in line with our Shipping, Order, Delivery & Returns Policy.
3. Artfully Curated (We Build for You) Gift Bundles
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Customers may provide information about personal or recipient preferences (e.g., likes/dislikes, colours, fragrances, themes).
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While we will take preferences into account, final selection of items is made at our sole discretion.
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Customers acknowledge that the bundle may not match preferences exactly, as selections depend on available stock, product ranges, and budget limits.
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By choosing this option, you agree that the final curated selection is acceptable and non-exchangeable on the basis of personal taste.
4. Pricing & Value
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The total price of a Gift Bundle will be displayed at checkout.
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Where bundles are curated by us, the retail value may exceed the purchase price, but this is not guaranteed.
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Discounts, promotions, or free gifts may apply in accordance with our Competition, Prize & Promotion Policy.
5. Returns & Refunds
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Gift Bundles (both self-selected and curated) are considered final sale unless items arrive damaged or faulty.
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We do not accept returns or refunds based on dissatisfaction with the curated selection or personal preference.
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Faulty or damaged items must be reported within 14 days of receipt, with photographs for evidence.
6. Delivery & Packaging
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Bundles are packaged carefully, and presentation may vary depending on product selection.
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Shipping and delivery are subject to our Shipping, Order, Delivery & Returns Policy.
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We are not responsible for customs duties, taxes, or delays outside the UK.
7. Personalisation & Information Provided
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Customers are responsible for ensuring all information provided for curated bundles (e.g., preferences, notes about the recipient) is accurate.
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We are not liable for unsuitability of items where inaccurate, incomplete, or vague information has been provided.
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Where bundles include personalised products, please see our Custom & Personalised Items Policy.
8. Promotions & Gift Bundles
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Gift Bundles may occasionally include free gifts or bonus items at our discretion.
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These items are non-returnable, non-exchangeable, and may vary from promotional images.
9. Limitation of Liability
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To the maximum extent permitted by law, Artfully Curated Creations is not liable for indirect losses, disappointment, or dissatisfaction relating to curated bundles.
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Our liability is limited to the purchase price of the Gift Bundle in cases of proven fault.
10. Governing Law
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This Policy is governed by the laws of England and Wales.
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Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
For questions about Gift Bundles:
Email: support@artfullycuratedcreations.co.uk