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Gift Bundle & Curated Bundle Policy

Gift Bundle & Curated Bundle Policy

Artfully Curated Creations
Effective Date: 18/08/2025


 

1. Introduction

Artfully Curated Creations offers customers the option to:

  1. Build Your Own Gift Bundle by selecting individual items, or

  2. Allow Us to Curate a personalised bundle based on information you provide about your likes, dislikes, or those of the recipient.

This Policy sets out the terms and conditions for both options.


 

2. Customer-Curated (Build Your Own) Gift Bundles

  • Customers may select items available through our website to create a bespoke bundle.

  • Prices will be displayed at checkout and include any applicable discounts or bundle pricing.

  • Once submitted and paid, orders cannot be amended except in line with our Shipping, Order, Delivery & Returns Policy.


 

3. Artfully Curated (We Build for You) Gift Bundles

  • Customers may provide information about personal or recipient preferences (e.g., likes/dislikes, colours, fragrances, themes).

  • While we will take preferences into account, final selection of items is made at our sole discretion.

  • Customers acknowledge that the bundle may not match preferences exactly, as selections depend on available stock, product ranges, and budget limits.

  • By choosing this option, you agree that the final curated selection is acceptable and non-exchangeable on the basis of personal taste.


 

4. Pricing & Value

  • The total price of a Gift Bundle will be displayed at checkout.

  • Where bundles are curated by us, the retail value may exceed the purchase price, but this is not guaranteed.

  • Discounts, promotions, or free gifts may apply in accordance with our Competition, Prize & Promotion Policy.

 

5. Returns & Refunds

  • Gift Bundles (both self-selected and curated) are considered final sale unless items arrive damaged or faulty.

  • We do not accept returns or refunds based on dissatisfaction with the curated selection or personal preference.

  • Faulty or damaged items must be reported within 14 days of receipt, with photographs for evidence.

 


 

6. Delivery & Packaging

  • Bundles are packaged carefully, and presentation may vary depending on product selection.

  • Shipping and delivery are subject to our Shipping, Order, Delivery & Returns Policy.

  • We are not responsible for customs duties, taxes, or delays outside the UK.

 


 

7. Personalisation & Information Provided

  • Customers are responsible for ensuring all information provided for curated bundles (e.g., preferences, notes about the recipient) is accurate.

  • We are not liable for unsuitability of items where inaccurate, incomplete, or vague information has been provided.

  • Where bundles include personalised products, please see our Custom & Personalised Items Policy.


 

8. Promotions & Gift Bundles

  • Gift Bundles may occasionally include free gifts or bonus items at our discretion.

  • These items are non-returnable, non-exchangeable, and may vary from promotional images.

 


 

9. Limitation of Liability

  • To the maximum extent permitted by law, Artfully Curated Creations is not liable for indirect losses, disappointment, or dissatisfaction relating to curated bundles.

  • Our liability is limited to the purchase price of the Gift Bundle in cases of proven fault.


 

10. Governing Law

  • This Policy is governed by the laws of England and Wales.

  • Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.


 

11. Contact Information

For questions about Gift Bundles:
Email: support@artfullycuratedcreations.co.uk 

 

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